Privacy Policy

 Last updated: September 16, 2025

1. Introduction

Welcome to Flight Guys ("we," "our," or "us"). At Flight Guys, we respect your privacy and we are committed to protecting your personal data. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information you provide: When you use our website or communicate with us, you may provide personal information, such as your name, email address, and any other information you choose to provide.

2.2 Automated Information: We may automatically collect certain information about your visit to our website, including your IP address, browser type, and operating system.

2.3 Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can learn more about how we use cookies in our Cookie Policy.

3. How We Use Your Information

We may use your personal information for the following purposes:

• 3.1 To provide and maintain our website.
• 3.2 To respond to your inquiries and provide customer support.
• 3.3 To personalize your experience on our website.
• 3.4 To send you marketing communications (if you have opted in).
• 3.5 To comply with legal obligations.

3.6 Legal Basis for Processing Your Information
We process your personal data only when we have a lawful basis under applicable data protection laws. These bases include:

• Consent – When you give us permission to use your data for specific purposes, such as receiving marketing emails. You can withdraw consent at any time (see Section 11).
  Contract – When processing is necessary to fulfil a contract with you, such as confirming your booking or providing event updates.
  Legal obligation – When we need to process data to comply with applicable laws (e.g. tax or accounting regulations).
  Legitimate interests – When it’s necessary for our legitimate business interests, and your rights do not override those interests. Examples include improving our services, conducting analytics, or sending service-related communications.

4. Data Sharing

We may share your personal information with:

• 4.1 Service providers who assist us in operating our website and business.
• 4.2 Legal authorities or third parties when required by law.
• 4.3 Business partners for marketing and promotional purposes (if you have given consent).

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of internet transmission or electronic storage is entirely secure.

6. Your Rights

You have certain rights regarding your personal data under applicable data protection laws, including the right to access, correct, or delete your data. To exercise these rights or if you have any questions about our privacy practices, please contact us at support@flightguys.com

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information. Significant changes will be communicated through email or prominent notices on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@flightguys.com

9. Data Retention

We retain booking-related data for 7 years for accounting and legal purposes. Marketing consent data is retained until you withdraw consent. 

10. International Data Transfers

We may transfer your data internationally, including to countries without data protection laws equivalent to your own. We take appropriate safeguards to ensure the security of such transfers.

11. Withdrawal of Consent

If we process your data based on your consent, you can withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

12. Children's Privacy

 Our website is not intended for children under 13. We do not knowingly collect personal data from anyone under the age of 13. If you are a parent or guardian and believe your child has provided personal data to us, please contact us. 

13. Third-party Links

Our privacy policy does not apply to third-party websites or services linked on our website. We recommend reviewing the privacy policies of those external sites.

14. Data Breach Notification

In the event of a data breach, we will notify affected users in compliance with applicable data breach notification laws.

15. User Location

We may collect and process information about your location for specific purposes, such as providing location-based services. You can control location settings in your device or browser.

16. User Data Updates

To update or correct your personal information, please contact us at support@flightguys.com.

17. Data Controller Information

• Legal Name: Flight Guys
• Contact Information: support@flightguys.com

We appreciate your trust in Flight Guys. If you have any questions or concerns about your privacy or this policy, please don't hesitate to contact us.